Please know, the service that you described is not typical for us. They are fighting all day. Payments made by partners impact the order of prices displayed. Over cooked! Nearby attractions include Djunta Mo Art (1.4 miles), Projeto Biodiversidade (0.5 miles), and Praia de Santa Maria (1.2 miles). We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. The hotel is spotlessly clean, the staff work so hard and was all very pleasant. Tripadvisor performs checks on reviews. Other then that the hotel is so big it never feels crowed. Hotel Riu Palace Santa Maria, Santa Maria: 1.316 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. Having never been to Cape Verde we were pleasantly surprised at how beautiful the island was, and thought this hotel was extremely well priced compared to other 5* stays weve had. Claim your listing for free to respond to reviews, update your profile and much more. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. Food- very so so. We constantly meet people in public places, and viruses are easily spread among them. Just amazing, our room, the food, the cleanliness, the staff and the drinks. We are very sorry to hear that your experience did not meet your expectations. Hotel Riu Palace Santa Maria, Santa Maria: Se 1.316 anmeldelser fra rejsende, 2.198 billeder og gode tilbud vedr. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Own or manage this property? Food- very so so. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. It was never even a thought. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We will be returning guests. Waves was so huge, No Kindze can go to the ocean, its to dengerous. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. Day and evening entertainment. The results showed no food poisoning and we were sent to get hydration solution, probiotics and stomach cramps tablets. Beware: all a la carte restaurants are closed due to COVID. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Are there opportunities to exercise at Hotel Riu Palace Santa Maria? The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. Hotel Riu Palace Santa Maria: Erwartungen wurden bertroffen - Auf Tripadvisor finden Sie 1'291 Bewertungen von Reisenden, 2'171 authentische Reisefotos und Top Angebote fr Hotel Riu Palace Santa Maria. If I was being super picky the restaurant does get busy at tea time so we did try and eat at the restaurants when we could just because I dont love crowds. Yawn. Her er afslappende vrelser med minibar og aircondition, og du kan holde dig forbundet i lbet af dit ophold, fordi Hotel Riu Palace Baja California tilbyder gsterne gratis wi-fi. We hope you allow us the chance to share a more positive experience with you soon. We shall discuss this with our entire team in order to take the appropriate measures if necessary. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. Weather, hotel , transport to hotel etc all absolutely spot on not done any trips but if thats your thing then reach out on fb to the very many guides or easily find one when here on the beach or through your rep. We visited spa with my husband (Massage for two): very professional, recommended. We appreciate the time you took to share your concerns, and it is our hope that you will give us another opportunity to better serve you in the future. Taxes and fees that are shown are estimates only. Thank you to everyone at the hotel for making our holiday so memorable. We are here at the moment and the evening bar service desperately needs to improve. Reception did phone the room several days later but we were still being ill. We were given a list of foods to eat and avoid from the clinic. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. It was never even a thought. This is the version of our website addressed to speakers of English in the United States. Please see our partners for more details. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! SwimUp rooms very nice and big enough. Your loyalty is highly appreciated. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. How lazy are these people?!? Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. Day and evening entertainment. Yawn. Tripadvisor - Hotel Riu Palace Santa Maria()Hotel Riu Palace Santa Maria 1,316 2,19854.5 Yes, laundry service and a clothes dryer are offered to guests. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. The food was the usual palace standard and had loads of options. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. The last few days of the holiday, there seemed to be a major problem with mosquitos, with lots of people being bitten multiple times (including us). We requested a room block via email before we arrived and this was honoured. Our room was beautiful, we asked for a quiet room and got one. View Hotel 3,555 reviews 1.6 km from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,047 reviews 1.9 km from Hotel Riu Palace Santa Maria Free parking Pool Visit hotel website Breakfast included Ouril Hotel Pontao View Hotel 327 reviews 2.0 km from Hotel Riu Palace Santa Maria Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. I really dont understand why some people are not satisfied with this great hotel. BORK. This is the version of our website addressed to speakers of English in Canada. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! The staff is very helpful, nice and give their best to make anything possible. Also I have to admit that food is not really that tasty, there is lack of choice for people that are, Dear agnieszkapG4438WU, Thank you for your review following your recent stay with us. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. BORK. We travelled with a toddler and found it very child friendly. The design of the hotel is breathtaking. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. There was no support at all. Housekeeping came daily and did a great job and our mini bar was stocked every two days. We are sorry to hear that you felt ill during your holidays. Konaklamanz iin fiyatlar karlatrn ve en iyi teklifi aln. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Wait staff constantly using anti bac using cutlery to lay napkins etc. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. Our room was perfect, we stayed in 5239 and the view was stunning (we did email the hotel a few weeks before requesting a sea view and luckily we got it) the room was a good size, comfy beds and great shower. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Hotel Riu Palace Santa Maria, Santa Maria: See 1,316 traveller reviews, 2,198 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. However, it should also be clear that there are viruses which, despite all safety measures, can also be transmitted via the air. Personally I believe its the latter!! Personally I believe its the latter!! The beach is massive and the sea is a little far away but no more than a cpl min walk. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. more. Review collected in partnership with riu.com, There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. Very difficult to book the specialist restaurants. Check in was quick and easy, we were given a drink on arrival and luggage was taken to our room for us. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 310 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Yes, free parking is available to guests. The staff were very friendly apart from one of two. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Wait staff constantly using anti bac using cutlery to lay napkins etc. Coffe -perfect, drinks-very poor the worst were dogs on a beach. Plenty of sun beds. SwimUp rooms very nice and big enough. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Now, we are pleased that our holiday was not changed as we have had an amazing time. Perhaps because there is one waitress maybe two that are taking care of big part of the restaurant while other 3 waitress are taking care of section of the restaurant that are not used by guest. As busy as it was we never couldn't find a seat at meal times, evening/ bars. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. They are fighting all day. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. !This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. Very nice, brand new hotel. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. We both had blood and poo test taken. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. Best regards, Hotel Riu Palace Santa Mara Online Reputation Manager. The pools are clean and heated. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hotel is really nice. We have always fancied travelling to Cape Verde and booked this holiday at the Rui palace Santa Maria last minute. I've never been ill like we were for so long before. Hotel Riu Palace Santa Maria, Santa Maria: Veja 1.308 avaliaes, 2.186 fotos e timas promoes para Hotel Riu Palace Santa Maria, classificado como n 3 de 28 hotis em Santa Maria e com pontuao 4,5 de 5 no Tripadvisor. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We had a great holiday at this hotel . We felt very safe and well looked after and it felt so good to be part of a restart for tourism in Sal Island. Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. Staff are really friendly and the room service feature on the app is great if you need anything extra. People are very nice and we can't wait to come back to this place another time. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The rooms were very clean . We never found that to be the case at all. Drinks were great apart from the odd cocktail.depended who made it! We were only at the hotel for a week but it was quite samey. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. Kind regards Hotel Riu Palace Santa Maria Online Reputation Manager, The hotel has a great location with beautiful beach and ocean! Hotel Riu Palace Santa Maria, Cap Vert ds 229 sur Tripadvisor: Consultez les 1 317 avis de voyageurs, 2 198 photos, et les meilleures offres pour Hotel Riu Palace Santa Maria, class n3 sur 28 htels Cap Vert et not 4,5 sur 5 sur Tripadvisor. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. Hotel is really nice. And on my eyes there was accident with old lady. Despite the fact that only the main restaurant was open we were not disappointed by the choice and quality of the food, that aslo goes for the Cappuccino Coffee Bar and the Daiquiri Cocktail Bar. Book Hotel Riu Palace Santa Maria, Santa Maria on Tripadvisor: See 1,316 traveller reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. Our king bed was two pushed together but it was absolutely fine. Please rest assured; your comments have been shared with the responsible department for an appropriate follow up as we truly hope you will give us another chance to welcome you soon again. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. As our goal is to provide good food to all our guests and our chefs strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes, we are very sorry to learn that you did not enjoy our cuisine at our property. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). Review collected in partnership with riu.com. What are some of the property amenities at Hotel Riu Palace Santa Maria? See 1,316 traveler reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. It was 17% rooms in used. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Hotel Riu Palace Santa Maria - Santa Maria, : Hotel Riu Palace Santa Maria Santa Maria Dear khibbert2018,We are glad to hear that you enjoyed the beer and gin and tonics we serve from our wide and varied range of drinks.We are sorry to hear that you left our facilities with such a bad feeling, although we would like to point out that we have a wide range of entertainment programme, among which you will find the following:Live music, shows or the Riu evening programme (daily).Daytime entertainment programme for adults (daily)Daytime entertainment programme for children from 4 to 7 years old and 8 to 12 years old in "RiuLand" (daily)Group fitness activities in the RiuFit area (6 times a week)Gym, beach volleyball courtIn addition to a wide variety of water sports possibilities.We would like to point out that we follow strict procedures when handling our food products in order to prevent and avoid any kind of food risks or hazards.It is important to recognise that virus infections are very common. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. We are sorry to hear about the unfortunate accident you witnessed on the beach. We are very sorry if you got another impression. Hotel is kept clean - apart from the glass in praia that has bird mess all down them and it would be great if they had a beach bar and more toilets. Room was very clean and new ones. Perfect hotel if you just want some peace and quiet.Its set by a stunning beach and be prepared for the lucky Lucky No stress man who ask. Wait staff constantly using anti bac using cutlery to lay napkins etc. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. There was a distinct shortage of waiters, none at all in the sun bathing areas. Hotel Riu Palace Santa Maria View Hotel 1,290 reviews 0.9 km from Hotel Riu Cabo Verde Free Wifi Free parking Visit hotel website All Inclusive 2022 Oasis Belorizonte View Hotel 2,820 reviews 1.2 km from Hotel Riu Cabo Verde Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,556 reviews 1.4 km from Hotel Riu Cabo Verde Free parking It was fun. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). On the flip side Relax in our Wellness Center and on our sunterrace, or get in shape in the gym.
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