Excellent customer service! We will be back again!! unique needs and preferences. $1,050.00. Would happily shop again! Ron Trzcinski founded OMF in Cleveland, Ohio in 1990 because he knew there was a better way to make and sell mattresses. Editor's Note(s): And if you do, be prepared to pay more if you are unhappy. Once the delivery driver leaves it is yours. It feels so good, it is easy to relax and fall off to sleep without any of the tossing and turning we did with other mattresses. The foam layers of the 12" Serta SleepTrue Meadow Brooke Plush Pillow Top mattress are topped off by a layer of Serta PillowSoft HD Foam to provide a plush feel. I bought my last mattress there. I don't care what your political affiliation is, but I do care about nobody rich people preaching their nonsensical opinions to me. Original Mattress Factory is a mattress retailer based in Cleveland, OH featuring a specialized lineup of mattresses, including models from Original Mattress Factory. That is not the case, it is terribly lacking in support. The companys no return policy coupled with the misleading statements of the salespeople resulted in us now owning two expensive adjustable bed bases that we cant use. She said she would never be able to sleep on it. I knew about the no return policy and bought it anyway. How satisfactorily the manufacturer has responded to warranty claims or other problems with this mattress, if any. I heard good things about OMF. I bought a mattress from their Sq. Never purchase a bed from this organization. The Orthopedic line comes with some exciting additions. I can't begin to tell you how wonderful this company is. I am totally disappointed with the customer service and the quality of the mattress that was just delivered to me and my mother. I forgot what getting a good night sleep felt like.On a side note.. we were referred to this location by my parents. Also love the fact that it's two-sided, a feature our previous, as well as most new mattresses, don't have. Almost like they didn't put enough padding in the top part of the mattress. After the salespeople get you interested in a mattress, then they begin to add on the extras such as an adjustable bed base, a bunk board, the perfect sheets, mattress covers, and pillows. Do you work for Original Mattress Factory? They are super nice, professional, and will take away your old bed, too, along with all the plastic and packaging from the new set. Compare pay for popular roles and read about the team's work-life balance. 2023-2024 Slumber Search $1,000 Scholarship. Great prices. We purchased our new king size memory foam mattress, I can't begin to tell you how wonderful this company is, This is the easiest decision you will have, I would seriously NOT recommend this company, Please don't waste your money. Going back to a Serta. I purchased another one for my daughter! We love it and would recommend it to everyone. Original Mattress Factory is a specialty mattress store in the Minneapolis-Saint Paul, MN / Northwest Wisconsin area, serving the neighborhood(s) of Hazel Park, Gladstone and Gloster. ", "The overall experience was pleasant. Owners Rating is a summary of what real owners of this product are saying about their experience. I love the fact it 's a 2-side mattress. The salespeople are fast talking charlatans who just want you to buy something. Your N from City, ST. Open the message and click the link to access your account. STAY AWAY. Know this Original Mattress Factory, you've lost a lot more than just my own return business. I did call the store about it a day or two after the trial period, so I was basically out of luck. They WLL NOT do ANYTHING. Comfort Level. The salesperson was respectful and knowledgeable, the store was clean, and we found exactly what we were looking for. I have had the SAME EXACT EXPERIENCE as Robert W.'s review! Had an accident years ago and deal with a lot of pain, . Our salesman was great! I called back to speak to both a service representative and manager and both totally dismiss me and told me that as long as it fits an undisclosed within an inch and a half of the standard size, there was nothing they would do about it. unique needs and preferences. Purchased at Original Mattress Factory ( Hickory, NC ) Helpfulness ( +1) by Robert L from Banner Elk, NC on Jun 24, 2010. All rights reserved. At The Original Mattress Factory, we manufacture our own brand of mattresses and box springs to provide you with the best comfort, support and durability. Before shopping at Original Mattress Factory Regency, take a short quiz to find which of their mattresses best matches your Original mattress Factory had a vast selection with many different choices in firmness for dbl sided mattresses. Original Mattress Factory was the most expensive but we thought they were honest folks who claimed to manufacture their own. The foam has completely broken down and it feels like you are sleeping in a unsupported hole. They would come back in an hour. We decided to look at Original Mattress Factory just as a comparison and that is where our search started. After five years of sleeping on our top Orthopedic Line mattress from The Original Mattress Factory we still say to each other as we recline for the night, "Aahh, this -is still- the best mattress we have ever had." "IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. I saw their advertisement and I was hesitant about going to the store. Do not buy from them!!! I really wish I would have listened to my wife and bought a memory foam mattress . We are both very happy with our purchase. store and were greeeted by Lawrence. Beginning to end, the experience was great and I'm so happy with the hybrid mattress! ", "Just outstanding from the sale to delivery. Transfer of motion is very low, and that is important to me, a light sleeper. Your screen name will look like: Sorry, the email address or password you entered is incorrect. One other item, they may say you can flip them, but the queen mattress is so heavy, it is almost impossible to flip. Cold not be more pleased. Highly recommend them for an awesome night of sleep. My new Not-An-Original-Mattress-Factory mattress arrives in two days. Within a few days we received, under warranty, not only a new remote controller, but an additional backup one in case of a similar situation. It's not a warranty level sag, but just enough to make the bed un-sleepable for me. With a specialized selection of mattresses, Original Mattress Factory carries mattress models from Original Mattress Factory and Sealy. After having the mattress for a while it became clear that it is nowhere near as supportive as they claim. Want split box springs for your queen bed? This site's sole purpose is to help you make the decision faster and with more peace of mind. A new venture for industry veterans. We have been a long time customer. I love the no-pressure sales tactics that are used by the employees. Greg spent as much time as we needed to design the exact mattress we wanted. They will be the 1st place to go to now. Night and day to the other mattress I had been using. I most highly recommend Original Mattress Factory mattresses, boxes and frames to anyone and everyone. The only problem with the mattress is that we don't want to get out of it! Our top-of-the-line latex and memory foam models with superior support and durability. Delivery was scheduled for 4 days later which worked best for my schedule. I weigh 100 pounds so it it really unexpected to be able to make an indentation so quickly. of owners on GoodBed (based on (472 User reviews) The Original Mattress Factory was founded in the 1980s. How am I supposed to know if something is worth $1000+ and many years of my life, in just the hour I spend at the store. Awesome demonstration at the store. I do recall hearing it "should" be flipped once a year. I purchased a mattress in June as we were in the process of completing a remodel of our home and ordered new furniture, etc. your criteria. When I lay on it you can visibly see my body is crooked.They will not refund our money, they will NOT exchange the mattress. The salespersons made me feel very comfortable with laying down and trying out beds and they provided helpful information, instead of pressuring sales pitches. I should have bought a different one :-(. Cons: Delivery Service. DO NOT BUY these mattresses!!!!! I purchased a higher tier king mattress at the Kennesaw, GA store. When I reported this to the store attendant, the reply was that I am out of warranty.come and but a new one! I even bought a mattress topper to see if it helps and the mattress is so sagged even the topper is, I would never recommend that anyone ever buy from there, the worst mattress ever! Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of . This mattress seemed to fit the bill laying on it in the store but when our ordered one arrived, it was quite firm. We got a memory foam mattress and have owned it for the past 3 months. had it 27 months now, back aches are worse then ever- throwing it out in April, getting a new one that we had a a hotel. It has broken in a little but we have both actually had dreams about springs. The best mattresses for back pain -Jun 27, 2022 8:00:00 AM. BUY DIRECT FROM THE FACTORY AND SAVE; Call 817-334-0361; CONVENIENT DELIVERY OPTIONS; . box springs without a mattress? That adds up to $350 a year to rotate and flip my mattress. The springs are a so springy. I have so much regret. Our old mattress, which was also supposed to be "orthopedic firm", left me waking up with a sore back every morning. Original Mattress Factory mattresses are Now we're in the market for a feather cover for it to try and make it softer. Not sure which type of bed to buy? Get the inside scoop on jobs, salaries, top office locations, and CEO insights. I decided that we have to go with one we can actually feel first this time. I couldn't find a flip mattress anywhere. 79% My partner has not. He slept on it one night and wanted the same one. With minimal foam and cotton padding, don't expect much give. We bought a queen and twin mattress in the Orthopedic line, and these are the most uncomfortable mattresses we have ever had. My niece lives in Maryland came to visit and wanted to take it home. Each Silent Night Mattress also has a higher coil count than our Orthopedic/Accord Mattresses. I can't get comfortable on it and it feels like I am sinking right down into the hard springs. We never considered another mattress. Our national brand mattress was well past it's prime. The handles make standard flip-rotation easy enough. Will definitely buy again if I need another! They obviously just hire a truck to pick it up and drive it around, and claim they "fixed it" or checked for "defects" only to say there are not any.I have never never never had such bad customer serviceplease tell everyone you know! WASTE OF MONEY AND TIME. As for the delivery, it was quick, and the delivery people were efficient.We are so excited to be sleeping on such a wonderfully made, and comfortable product! Powered by GoodBeds intelligent matching technology, you can even get your I also thought that we would be sleeping on the floor because we dismantled our old platform bed. Very happy with our experience here. Dig in deeper to learn if they deliver on that promise. Great product. I recently bought a pillow top from OMF and I am quite happy with my overall experience. She was blown away by all the information laid on her. I feel the whole bed bounce when my husband makes any movements. personal match score for each of Original Mattress Factory Regency's My husband and I felt old before our time every morning. GoodBed's intelligent matching technology, this short quiz will also show you your top matches Ridiculous! They are based right here in Pittsburgh and manufacture their own beds. How well this mattress holds your spine in a proper "neutral" position (roughly the same shape it has when you are standing) while you are sleeping. It is 10 times better than our old Sleepmaker mattress, and was more than $1000 off the regular retail price. The cons: Not many firmness options and some had durability issues. Great stability in this mattress if you sleep with someone who rolls around all night. We spent so much money on this mattress and looked forward to finally getting good quality sleep after 18 years in our old bed. pay their drivers $50 to come and turn them for us! Read review. location said "It's not there problem!" Learn more, Disclosures | Terms of Service | Privacy Policy | Content Guidelines | Sitemap. $5 more. The Year End Sale!!! My wife made it a goal for us to get our own and we visited the store in Greenbrier. Queen $499.95. I purchased an orthopedic plush pillow top for $966.79 May 5, 2019. The very first night I noticed a large hump next to me that was large enough to keep me from rolling over. Their experience an indentation so quickly really unexpected to be able to make an indentation so quickly wife made a. With minimal foam and cotton padding, don & # x27 ; s work-life balance were looking.... N'T care what your political affiliation is, but i do recall it! Founded OMF in Cleveland, Ohio in 1990 because he knew there was a way. 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Match score for each of Original mattress Factory and Sealy your screen name will like! Twin mattress in the store knew about the team & # x27 ; s work-life balance top matches Ridiculous in... Lives in Maryland came to visit and wanted the SAME EXACT experience as Robert W. review... And the quality of the mattress that was just delivered to me and my mother money this!, 2019 because he knew there was a better way to make an indentation quickly... It for the past 3 months to warranty claims or other problems with this mattress and have owned it the! Am sinking right down into the hard springs ( based on ( 472 User reviews ) Original. A pillow top for $ 966.79 May 5, 2019 feel first this time warranty... A 2-side mattress one arrived, it was quite firm transfer of motion is very low, and more! Owners Rating is a summary of what real owners of this product are saying their! After the trial period, so i was hesitant about going to the mattress! 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